"One word...awesome!  I got the best of the best carpet...Mohawk's new smartstrand silk carpet in a "fleck" color called hazelnut.  This product does feel like silk under your feet and I love the "fleck" color because of my dog and because of the flexibility of decor options given the pleasant neutral tones of the carpet.  I installed over 800 sf in my bedrooms.  The customer service here was awesome and Rick Costner was excellent.  I had a very short timeline and Rick worked with me to ensure they hit the small installation window I gave them.  Additionally, this is my dream home and I had freshly painted the baseboards and had stone installed in the living areas so I was particular about the installation.  The installation guys were best in class...not a mark anywhere on my pristine baseboards!!!  They also  installed the carpet such that my transitions from the bedrooms to the hallways  (stone) was perfect.  This was part of a big renovation for me and it was such a pleasure to deal with a professional and competent company.  Really.....a great product and a great experience.  I will ALWAYS use these guys in the future.  Thanks Rick and Richard and thanks to your Installation Team." -Scott