"The gentleman that did the tile job were experts at it and were also extremely polite and conscientious. They did a proper pitch on the shower floor which hadn't been done before. The tiles laid evenly and straight. They even did a very nice job with the caulking that was to be done round the tub, etc. The person who installed the granite countertops also did a great job and was very professional. Richard coordinated the job and was available always for any of my requests/concerns. When removing old tile, expect a mess from dust . They try hard to minimize it, but it is impossible. Have patience when remodeling a bath. The outcome is great with this company!" -Mary