"The gentleman that did the tile job were experts at it and were also extremely polite and conscientious.  They did a proper pitch on the shower floor which hadn't been done before.  The tiles laid evenly and straight.  They even did a very nice job with the caulking that was to be done round the tub, etc.  The person who installed the granite countertops also did  a great job and was very professional.  Richard coordinated the job and was available always for any of my requests/concerns.  When removing old tile, expect a mess from dust . They try hard to minimize it, but it is impossible.  Have patience when remodeling a bath.  The outcome is great with this company!" -Mary